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Knowledge Hub

Got Questions?

Everything you need to know about setting up and scaling with Visakix.

Getting Started

Immediately! Once you sign up, our onboarding wizard helps you brand your platform and connect your domain. Most agents have their white-label website running in less than 10 minutes.

While we provide a free `yourbrand.visakix.ai` subdomain, we highly recommend connecting your own custom domain (e.g., `agency.com`) for a truly professional white-label experience. Our Growth and Enterprise plans include full custom domain mapping with free SSL.

Yes! We provide a simple CSV/Excel import tool that allows you to bring your existing database into our CRM in minutes.

Features & AI

Our AI model boasts a 99.2% accuracy rate on high-quality photos. It automatically reads MRZ data and uses OCR to extract text from all standard international passports and ID cards.

We support 47+ major visa categories across 190+ countries. This includes popular destinations like the USA, UK, Canada, Australia, and the Schengen area. You can even create custom visa categories for your specific niche.

Yes, our Enterprise plan is designed for multi-branch agencies, allowing you to manage different offices, teams, and analytics from a single master dashboard.

Pricing & Billing

For subscriptions, we accept all major credit/debit cards, UPI, and bank transfers through our secure payment partner.

The Starter plan has a limit of 100 applications per month. The Growth and Enterprise plans offer unlimited applications to support your scaling needs.

Yes! By choosing our annual billing option, you can save up to 30% compared to monthly payments.

Security & Privacy

We use industry-leading AWS (Amazon Web Services) servers with multi-region redundancy. Your data is encrypted both at rest and in transit using 256-bit AES encryption.

Yes. We take data privacy very seriously and adhere to all major international data protection standards, including GDPR.

You do. We are simply the technology provider. You own 100% of your client data and can export it at any time.

Still have questions?

Our support team is online and ready to help you with anything you need.